Proactive IT Support
A proactive support solution with network maintenance and monitoring round the clock so you can focus on your core business.
Our support engineer’s dedicate their skill and expertise to keep network problems and downtime to minimum with 24\7 round the clock monitoring for your peace of mind, we identified and fixed issues before they cause you downtime.
The alternative to break fix, DigiSupport is a preventative program that is all about maintenance and real time resolutions rather than the break fix approach that waits for something to break – then you ring us – then we fix it.
The proactive support alleviates fewer problems on your network by preventing IT issues before they occur.
Tailored Managed services Packages to meet the needs of small, medium and corporate business at fixed or predictable monthly costs.
SLA & Guaranteed Response
We understand the importance of uptime and quick resolutions..
Server, Desktop, Internet and VOIP Maintenance maximizing your network performance while you sleep.
Audit & Reporting
Monthly reports to keep you informed to the health of your network and status of any recurring events.
Our remote support tools provide secure prompt remote support wherever you are, with problems fixed while you take a coffee break.
Our proactive maintenance services can include scheduled onsite maintenance visits if required, weekly, fortnightly or monthly.
A fully trained helpdesk engineer to assist you 24/7 helpdesk with any IT query.
Security, antivirus, windows updates and hotfix management for all devices.
Our technicians and systems securely monitor and manage your network in realtime alerting us to system faults that can be detected and resolved before you even see a problem, including low disk space, viruses, backups, failed services and intrusion detection, just like a monitored security system at your office.